About palace massage
palace massage is a massage spa in the Parkview Shopping Center in Phenix City, Alabama. It holds a 4.0 Google rating from 51 reviews. Reviewers mention deep tissue massage most often, along with clean rooms, hot stones and easy parking. Two reviews are critical, citing tip requests and communication problems. The spa is open daily from 9 AM to 10 PM.
What palace massage offers
palace massage is listed as a massage spa, with massage and spa as additional categories. Reviewers describe deep tissue massage, including a traditional massage and, on request, a walking deep tissue treatment with oil. Hot stones and hot towels come up in several reviews, and one mentions essential oils in the rooms.
The reviews suggest a mix of returning customers and first-time visitors. One reviewer brought a family member along. Sessions mentioned in the excerpts run 60 and 90 minutes.
What customers say about palace massage
Of the five review excerpts, three give 5 stars and two give 2 stars, in line with the overall 4.0 rating from 51 reviews. One review from 3 months ago, from a returning customer, describes arriving sore and receiving an hour of deep tissue work in a clean, freshly made room from a therapist named Miya. A review from 8 months ago praises the way the therapist worked on the back and calls the price amazing.
Another review from a year ago praises the clean rooms, the hot towel ovens, a therapist who speaks English well, and clear communication during the massage. It calls the prices good value.
The critical reviews are specific. One from a year ago says a 90-minute massage cost $120, the reviewer was asked directly for a tip and urged to give more, waited 10 minutes to start, and wanted more pressure, though the hot stone was nice. One from 2 years ago says staff confirmed a mineral water foot soak that did not happen, limited English made it hard to explain what was wanted, and the receptionist insisted on a tip.
Hours, prices and payment at palace massage
palace massage is open seven days a week, 9 AM to 10 PM, with the same hours on Saturday and Sunday as on weekdays.
No price level is listed. On value, reviewers are split: two call the prices good or amazing, while another reports $120 for a 90-minute session and says that at that price a tip should be included. The listing shows that credit cards are accepted. Two reviewers say they were asked for a tip.
Where palace massage is in Phenix City
palace massage is in the Parkview Shopping Center in Phenix City, Russell County, Alabama, United States. The listing shows a wheelchair accessible entrance, accessible parking and an accessible restroom. One reviewer calls the location easy to find and describes a nice parking lot.
Good to know before you go
One review says walk-ins are welcomed and appointments are accepted. Another reviewer waited 10 minutes past the booked time before the session began. Reviewers who raised tipping describe being asked for one at the end of the visit. The spa stays open until 10 PM every day of the week.
Questions about palace massage
Is palace massage open on Sunday?
Yes. palace massage is listed as open every day of the week, including Sunday, from 9 AM to 10 PM.
Does palace massage take cards?
Yes, the listing shows that palace massage accepts credit cards. Two reviewers also mention being asked for a tip, so some visitors may want to plan for that separately.
How is palace massage rated?
palace massage has a 4.0 Google rating from 51 reviews. Reviewers praise deep tissue work, clean rooms and value, while two critical reviews mention tip requests and language difficulties.
Is palace massage wheelchair accessible?
The listing shows a wheelchair accessible entrance, accessible parking and an accessible restroom at palace massage in the Parkview Shopping Center.
Where is palace massage in Phenix City?
palace massage is in the Parkview Shopping Center in Phenix City, Russell County, Alabama. One reviewer describes the location as easy to find, with a nice parking lot.
Written by the SpaSpot editorial team from this business's public Google listing and 51 customer reviews, then checked against the listing data on October 17, 2026. It describes what customers report and is not medical advice. How we research and write listings · Report a correction.
Photo tour (4 photos, 11 seconds)
Reviews (51 on Google)
- keith ferguson3 months ago
This was not my first trip to Palace Massage And certainly not my last. I went in sore and stove up. After a nice greeting Miya introduced herself as m, savior. I placed in a clean freshly made room for an hour of serious deep tissue massageing that included traditional massage and at my request a walking deep tissue treatment with oil that relieved and relaxed my back shoulder and leg soreness and tension. Thanks for being there. Worth every dollar. Amazing job you were truly my savior today. I will be returning for therapy treatments to maintain my health. Keith
- Jacob Wright8 months ago
Absolutely heat! The way they popped my back was amazing! And I WILL be returning for sure! Amazing price as well!
- Zobek Guerreroa year ago
This was the first time someone directly asked me for a tip and even suggested I give more, after a 90-minute massage that already cost $120. At that price, I would expect the tip to be included. I also had to wait 10 minutes before the session began. The massage itself was not the best—I would have preferred more pressure throughout. Thr hot stone was atleast nice. I initially gave a $5 tip, but the therapist seemed unhappy, so I gave another $5 despite not being fully satisfied with the service
- Michael Oedya year ago
Easy location to find with nice parking lot. Very clean rooms with essential oils and sanitizing hot towel ovens with hot stones. Excellent massage therapist that speaks English very well and is very knowledgeable with massage techniques. Walk ins are welcomed and appointments are excepted. Communication during massage was excellent. The prices are good value and before leaving I was offered my choice of several types of beverages and choice of different hard candies. I would suggest make appointment if possible during weekdays currently only one girl working with another girl available during busy times . Lastly I paid for one hour and massage lasted one hour no short service. Do to bank service fees they don’t accept credit cards but do have a ATM inside for your convenience
- Karla Rubio Twilliger2 years ago
I took my daughter in law to get a well deserved massage . I was a little frustrated. 1. I specifically asked if they soaked the feet in mineral water and they said yes. ( they did not ) 2 Their english is so limited they do not understand what you want. 3 I wasn’t happy with the service because it is not what I wanted. And the receptionist insisted I give a tip and put the receipt in my face to add a tip who does that? , I gave in but will not be back. The massage wasn’t bad but it was not what we wanted. You should hire someone who can interpret for you.
Showing the 5 reviews Google marks as most relevant, of 51. Read all on Google.
Location
1815 Stadium Dr, Phenix City, AL 36867, USAGet directions
Massage spa in Phenix City, AL
palace massage serves Phenix City in Russell County. Its 4 rating comes from 51 customer reviews on Google. Compare it with every spa and salon in Phenix City, or browse massage spas across Alabama.
